Terms of Service & Policy

1. Introduction

Welcome to Cin Cảmơn. These terms govern your use of our website and the purchase of our products. By using our services, you agree to these terms in full.

2. Orders & Delivery

All orders are subject to availability. We strive to deliver to your specified location within our operational zones in Hanoi. Delivery fees apply and vary by district.

3. Payments & Cancellations

Payments are made securely through our platform or via cash/bank transfer upon delivery, where applicable. Cancellations must be made within a reasonable timeframe prior to baking to be eligible for a refund.

4. Quality Guarantee

We are committed to delivering fresh, high-quality bakery products. If you receive a damaged or incorrect order, please contact us immediately so we can make it right.

5. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page and are effective immediately.